Last updatedJuly 2025
Teachers Technology Solutions Ltd (“us”, “our”, “we”, “T-Tech”“Practice Gateway”)are committed to protecting and respecting your privacy.
This privacy policy (the “Policy”) sets out the types of personal data we collect anduse when you access and visitwww.ttech.uk.comor www.practicegateway.com(the“Website”) and how we may use that information.
This Policy covers our collection, processing and use of personal data when you use any of our Website.
When you supply any personal data to us we have legal obligations towards you in the way we use that data. We have divided this Policy into several sections.
It is important that you read this Policy together with any other privacy notice or fair processing notices that we may provide on the Website, or in other communications that we send to you, at or around the time that we collect or process personal data about you (for example, fair processing notices that we may display to you at the time that you sign up to receive e-mail updates from us) so that you are fully aware of how and why we are using that data.
This Policy supplements other notices including our Website Terms and Conditions and our Cookies Policy and is not intended to override or replace them.
We reserve the right to revise or amend this Policy at any time to reflect changes to our business or changes in the law. Where these changes are significant, we will endeavour to let our clients and users of this Website know. However, it is your responsibility to check this Policy each time that you use this Website or wish to transfer personal data to us – for ease of reference the top of this Policy indicates the date on which it was last updated.
Please note that our Website is not directed at children under the age of 13 (each "Child" together "Children") and we do not knowingly collect personal information about Children. If you believe we have collected personal information about your Child, you may contact us at marketing@ttech.uk.com and request that we cease processing information about your Child.
Where this Policy refers to ‘personal data’ it is referring to data about you from whichyou could be identified–such as your name, your date of birth, your contact detailsand even your IP address.
By law all organisations in the UK are obliged to process your personal data incertain ways and to ensure that you are given an appropriate amount of informationabout howthey use it. You also have various rights to seek information from thoseorganisations about how they are using your data, and to prevent them fromprocessing it unlawfully. For more information about these rights, please see the‘Your Rights’ section of this Policy.
When you voluntarily supply your personal data to us, for example where you;engage us as professional advisors,send correspondence to us, or engage in similaractivities in which you volunteer data about yourself; we may collect, store and usethe personal data that you disclose to us.
The information we collect from you may include your [title, name, address,e-mailaddress, company, job title, date of birth, phone number, and financial information–but will depend on precisely what details you volunteer to us and the nature of anyservices that you engage us to provide.
We may also collect information about you when you visit the Website through theuse of technologies such as cookies. The following are examples of information wemay collect:
We use the data described above for several different reasons. Firstly we use it to ensure that the Website works properly and that you are able to receive the full benefit of it. Second, we use the data to monitor online traffic and audience participation across the Website. We undertake both of these activities because we have a legitimate interest in doing so.
Wemay also use the services of third parties to help us to collect various data aboutyou and the way that you use the Website.
Where we use cookies to deliver these kind of services, the delivery of those cookieswill be subject to your consent and you will be given the opportunity to refuse thosecookies prior to them being delivered to your computer. You are also able to removecookies from your computer at any time.
For detailsof the cookies that we use on the Website, what those cookies do, andthe privacy policies of the third parties which provide them (where relevant) pleasesee our Cookies Policy.
Please note that, while you have to option to consent to specific individualcookiesthat, unless specifically set out in our Cookies Policy, we rely on our legitimateinterests as our condition for processing your personal data which we may receivefrom them on the basis set out in this section (specifically that we have a legitimateinterest in optimising the Website’s content and ensuring that you are served withrelevant commercial communications as you use it).
Depending on how and why you provide us with your personal data we may share itin the following ways:
Where we need to perform the contract we are about to enter into or have enteredinto with you.
Where it is necessary for our legitimate interests (or those of a third party) and yourinterests and fundamental rights do not override thoseinterests.
Where we need to comply with a legal or regulatory obligation.
We will not share your information with third parties in order for that third party toprovide direct marketing communications to you, unless it relates to a specific activitywhichyou have been notified of, and you have indicated that you wish to receivecommunications about it.
We may also disclose your personal information to third parties in the followingevents:
Our service providers provide us with a variety of administrative, statistical, andtechnicalservices. We will only provide service providers with the minimum amountof personal data they need to fulfil the services we request, and we stipulate thatthey protect this information and do not use it for any other purpose. We take theserelationshipsseriously and oblige all of our data processors to sign contracts with usthat clearly set out their commitment to respecting individual rights, and theircommitments to assisting us to help you exercise your rights as a data subject.
Where we provide links to third party websites such sites are out of our control andare not covered by this Policy. If you access third party sites using the links provided,the operators of these sites may collect information from you that could be used bythem, in accordance with their own privacy policies. Please check these policiesbefore you submit any personal data to those websites.
We will hold your personal information on our systems only for as long as required toprovide you with the services you have requested or to perform the purpose forwhich that data was collected.
Where you engage us to provide professional services we are entitled to hold yourpersonal data as part of our records afteryou cease to instruct us. We hold that datanot only to satisfy various legal obligations to which our profession is subject, butalso because we have a legitimate interest in keeping accurate records of theservices which we have provided. However, we donot store your data indefinitelyand we do not (without specific agreement) perform an archiving service for formerclients. Accordingly, you can expect us to dispose of your data approximately sevenyears after you cease to instruct us.
Where you approachus to enquire about employment opportunities or to apply foran advertised vacancy we will keep your details and your application on fileirrespective of whether you are successful or not. We do this on the basis that wehave a legitimate interest in ensuring that we are able to contact you should asuitable vacancy arise in the future. However, we will not keep your details on fileindefinitely, and you can expect us to dispose of your details within two years of youroriginal application.
Where you signup to receive e-mail marketing from us we will retain your e-mailaddress on file should you ever ‘opt-out’ of receiving those e-mails from us. We willretain your e-mail address in this way in order to ensure that we continue to honourand respect that opt-out request.
In some circumstances you can ask us to delete your data: see ‘Your Rights’belowfor further information.
In some circumstances we may anonymise your personal data(so that it can nolonger be associated with you) for research or statistical purposes, in which case wemay use this information indefinitely without further notice to you.
Please note that some of our service providers may be based outside of the European Economic Area (the “EEA”). By submitting your personal information to us, you agree to this transfer, storing or processing. Where we transfer your data to a service provider that is outside of the EEA we seek to ensure that appropriate safeguards are in place to make sure that your personal data is held securely and that your rights as a data subject are upheld. If you would like more information about how the mechanism via which your personal data is transferred, please contact marketing@ttech.uk.com.
If we ever give you (or where you have chosen) a password which enables you toaccess certain parts of this Website, or any of our secure document transferservices, you are responsible for keepingthat password confidential. We ask you notto share a password with anyone.
As a data subject you have a number of rights in relation to your personal data.Below, we have described the various rights that you have, as well as how you canexercise them.
You may, at any time, request access to the personal data that we hold which relatesto you (you may have heard of this right being described as a "subject accessrequest").
Please note that this right entitles you to receive acopy of the personal data that wehold about you in order to enable you to check that it is correct and to ensure that weare processing that personal data lawfully. It is not a right that allows you to requestpersonal data about other people, or a rightto request specific documents from usthat do not relate to your personal data.
You can exercise this right at any time by writing to us using the contact details setouthereand telling us that you are making a subject access request. You do nothave to fill in a specific form to make this kind of request.
You may, at any time, request that we correct personal data that we hold aboutyouwhich you believe is incorrect or inaccurate. You may also ask us to erase personaldata if you do not believe that we need to continue retaining it (you may have heardof this right described as the “right to be forgotten”).
Please note that we may ask you to verify any new data that you provide to us andmay take our own steps to check that the new data you have supplied us with isright. Further, we are not always obliged to erase personal data when asked to doso; if for any reason we believe that we have a good legal reason to continueprocessing personal data that you ask us to erase we will tell you what that reason isat the time we respond to your request.
You can exercise this right at any time by writing to us using the contact details setouthereand telling us that you are making a request to have your personal datarectified or erased and on what basis you are making that request. If you want us toreplace inaccurate data with new data, you should tell us what that new data is. Youdo not have to fill in a specific form to make this kind of request.
Where we process your personal data on the basis of a legitimate interest (see thesections of this Policy which explain how and why we useyour information) you areentitled to ask us to stop processing it in that way if you feel that our continuing to doso impacts on your fundamental rights and freedoms or if you feel that thoselegitimate interests are not valid.
You may also ask us to stop processing your personal data (a) ifyou dispute theaccuracy of that personal data and want us verify that data's accuracy; (b) where ithas been established that our use of the data is unlawful but you do not want us toerase it; (c) where we no longer need to process your personal data (and wouldotherwise dispose of it) but you wish for us to continue storing it in order to enableyou to establish, exercise or defend legal claims.
Please note that if for any reason we believe that we have a good legal reason tocontinue processing personaldata that you ask us to stop processing, we will tell youwhat that reason is, either at the time we first respond to your request or after wehave had the opportunity to consider and investigate it.
You can exercise this right at any time by writing to us using the contact details setouthereand telling us that you are making a request to have us stop processing therelevant aspect of your personal data and describing whichof the above conditionsyou believe is relevant to that request. You do not have to fill in a specific form tomake this kind of request.
Where you wish to transfer certain personal data that we hold about you, which isprocessedby automated means, to a third party you may write to us and ask us toprovide it to you in a commonly used machine-readable format.
Because of the kind of work that we do and the systems that we use, we do notenvisage this right being particularly relevant to the majority of individuals with whomwe interact. However, if you wish to transfer your data from us to a third party we arehappy to consider such requests.
Where we send you e-mail marketing communications (or other regulated electronicmessages) you have the right to opt-out at any time. You can do this by using the‘unsubscribe’ link that appears in the footer of each communication (or the equivalentmechanism in those communications).
Alternatively, if for any reason you cannot use those links, or if you would prefer tocontact us directly–you can unsubscribe by writing to us atmarketing@ttech.uk.comand telling us which communications you would likeus tostop sending you.
You have the right to be informed about the existence of any automated decisionmaking and profiling of your personal data, and where appropriate, be provided withmeaningful information about the logic involved, as well as the significance and theenvisaged consequences of such processing that affects you.
When you write to us making a request to exercise your rights we are entitled to askyou toprove that you are who you say you are. We may ask you to provide copies ofrelevant ID documents to help us to verify your identity.
It will help us to process your request if you clearly state which right you wish toexercise and, where relevant, why itis that you are exercising it. The clearer andmore specific you can be, the faster and more efficiently we can deal with yourrequest. If you do not provide us with sufficient information then we may delayactioning your request until you have provided uswith additional information (andwhere this is the case we will tell you).
| Marketing & Measurement | Type of Data | Lawful Basis | 3rd Parties Involved in Processing |
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical (b) Usage | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) | Google Analytics, Double Click, Hubspot, Apolo |
| To send Email Marketing messages about services we offer, and content that we create | (a) Identity (b) Contact (c) Marketing and Communications | Users can opt themselves into receiving our marketing on one of the contact forms on our website. Users can opt out of marketing activity by clicking the unsubscribe link in the emails they receive, or by contacting us directly. Records of consent are maintained in our CRM (Hubspot). | Hubspot |
| To target display advertising to users that have previously visited our website and shown interesting in our products and services. | (a) Technical (b) Usage (c) Profile | Necessary for our legitimate interests (to define customer types and serve relevant messaging to users that are interesting in our products & services). No Identity or contact data is used in this process. Users can opt out of processing in this way by blocking cookies. | Sizmek, Moz Double Click, Google Adwords & Google Analytics, Bing |
| To measure interactions with, and how you share our content on social networks. | (a) Technical (b) Usage (c) Profile | Necessary for our legitimate interests (to allow users to click through to, follow and like, or share our content on social media). Data is collected by social media platforms when users use their share, like and follow buttons. For access to this information, or to opt out, users can adjust their account settings on the relevant platforms. | Facebook, LinkedIn, Twitter, Hubspot |
If you have any queries regarding this Policy, if you wish to exercise any of yourrights set out above or if you think that the Policy has not been followed, pleasecontact us atmarketing@ttech.uk.com.
